Ukrainian Village · The landmark district · Around St. Nicholas · Augusta Boulevard
Heating and cooling repair in Ukrainian Village, Chicago
Boilers and radiators, furnaces, central air and ductless systems, for Ukrainian Village two- and three-flats, worker's cottages, new-build condos and storefronts with flats above. Family-owned since 1952, with the owner, Rob, still on the calls.
- Licensed, NATE-certified technicians
- Family owned since 1952
- Price agreed before any work starts
All services · 24 in 4 groups
Every heating and cooling service we offer in Ukrainian Village
24 services in four groups, from a furnace that won't light to a restaurant's make-up air unit.
Heating: furnaces, boilers and heat pumps
A furnace that won't light, a boiler losing pressure, a unit that short-cycles. Diagnosis comes first, and replacement only if the unit is genuinely done.
Furnace and heater repair
Ignition, flame sensors, inducer motors and limit switches, found and fixed on the first visit where the part is on the van.
Boiler service
Hot-water and steam boilers in vintage two-flats and converted lofts: pressure, circulators, zone valves, venting.
Furnace installation and replacement
Sized to the unit, not the brochure. In a high-rise, routed around building rules on venting and access.
Heater maintenance
An autumn tune-up before the first cold snap: burners, heat exchanger check, filters, safeties.
Heat pumps
Repair and installation, including cold-climate units for townhomes moving off gas.
Hybrid heating systems
A heat pump paired with a gas furnace, switching over on the coldest days.
HVAC maintenance plans
Scheduled heating and cooling visits for buildings that want them on the calendar.
- See all heating services
Cooling
Air quality
Partnered with the Best in the Business![]()
About City & Suburban
Who you're actually calling?
One family. Second generation. Since 1952. City & Suburban is run from 1225 N Cleaver St, 0.7 miles east of Ukrainian Village's corner at Division and Damen. Rob, the owner, still runs the calls and does the diagnosis on the jobs that need it.
1225 N Cleaver St, ChicagoOwner
RobOwner-operator. He runs the calls himself, so the person who quotes is the person accountable.
Family owned
195274 years, family owned, now in its second generation.
Permit record
0Permits on record. Chicago doesn't permit HVAC repair, which is most of what we do.
Working hours
24/7Working hours. Call any time.
Family-owned
Why family-owned matters on a Ukrainian Village job
- 01You talk to the person who owns the outcome, not a dispatcher reading from a price book.
- 02The office books you in, and reviewers name the people who did it.
- 03Nobody is on commission, so "your furnace is done" means it's done.
- 04Your request isn't sold on to three other contractors.
How we work
The owner on the call
Rob still runs the calls and does the diagnosis on the jobs that need it.
Repair first
If the unit has years left, we say so and repair it.
The price before the work
You hear the price before any work starts.
Google reviews · all 204 read
What customers say about value
We don't publish a price book, because the price depends on the fault. Here is what our 204 Google reviews say instead, counted by what reviewers chose to mention.
- 90name Rob, or say they dealt with the owner directly44%
- 59mention a fast response, a same-day visit or arriving on time29%
- 43call the price fair, reasonable or competitive21%
- 29mention honesty, trust or no pressure to upsell14%
Counted by keyword matching across all 204 Google reviews (export of 31 Aug 2026), so the numbers are approximate. 202 of the 204 are five stars.
Why Chicago homeowners keep calling the same family
★★★★★Laura KGoogle review, 2025We had such a great experience with City and Suburban Heating and Cooling! Rob, the owner, is knowledgeable, professional, and honest. Our HVAC system was making a loud noise and we were worried it was going to be a major repair, but Rob quickly diagnosed the problem and had it fixed in no time. It turned out to be just the outer shell that was loose.
Read moreNoise diagnosis ★★★★★Chris DrakeGoogle review, 2024Our AC unit is an oldie, but apparently a goodie, still kicking after 20 years. We're saving up for a new one but want to extend the life of this one as it died yesterday. City & Suburban was highly recommended by our neighbor. Rob scheduled the appointment literally the following morning after our call. His assessment fee was very reasonable... and you pay nothing if it can't be fixed.
Read moreOld AC repair ★★★★★Kavan KuckoGoogle review, 2025City & Suburban is the best. I struggled through a couple of other HVAC companies with poor results but City & Suburban is so much better to work with. Their techs are more knowledgeable, they solved a months long issue we were having in just a few minutes that several other companies' techs could not figure out after several appointments.
Read moreMonths-long fix ★★★★★Steve LiacopoulosGoogle review, 2024City & Suburban Heating and Cooling has been an absolute lifesaver for me, and I cannot recommend them highly enough. Rob, the heart and soul behind this family-operated business, is not only a great guy but also a true professional who knows the ins and outs of heating and cooling systems. What sets them apart is not just their expertise but the genuine care and quick response they provide whenever…
Read moreHeating & cooling
We'd love to hear about your experience – write a review
- 5 Star Service
- Transparent Pricing
- Financing
- Certified Professional
- Top Quality Work
The process · 6 steps
What happens when you call
From the first call to a warm apartment, in six steps
01/ 06
01 You call, Rob listens
Tell us the make of the furnace or condenser and what it's doing. A good description often narrows it down on the phone.
02 Pick a time
We're available 24/7. If your building has rules on access, like elevator or work hours, tell us and we book around them.
03 On-site diagnosis
The technician finds the actual fault: ignition, pressure, refrigerant, airflow or controls.
04 Honest price, repair first
You hear the price before any work. If the unit has years left, we say so and repair it.
05 We fix it
Repairs done on the spot where the part is on the van. Installs are scheduled and quoted separately.
06 Good to go
The system is tested through a full cycle before we leave, and you know what to watch for.
Swipe or use the arrows to see all 6 steps
Scope & price · 6 factors
The same repair costs differently in a three-flat, a cottage and a condo
We don't publish a price book, and we're not going to invent one here. What we can show you is what moves the number.
How we price
- The person who diagnoses is the person who quotes.
- You hear the price before any work starts.
- No flat-rate price book, no commissioned adviser.
- Where the unit has years left, the quote is for a repair.
"What does a new furnace cost?"
$6,807Chicago median
Median reported value of 81 central-furnace replacement permits in Chicago over 24 months. That's the whole project's construction value, not a quote. Yours depends on the factors below.
Factor · why it changes the work
- 01
One boiler, three flats
Many two- and three-flats here run one boiler for every unit, so a repair reaches every tenant and the owners decide together.
- 02
Cooling without ducts
Radiator-heated flats have no ducts for central air, so cooling usually means ductless mini-splits.
- 03
Landmark district rules
On Haddon, Thomas and Cortez, work that changes the outside, like a condenser in view of the street, can need Landmarks review.
- 04
Raised cottage basements
Kerfoot's brick cottages sit on raised basements with low ceilings, which set how a furnace or boiler comes in and out.
- 05
Shops on Chicago Ave
Storefronts and restaurants on Chicago Ave run rooftop units and kitchen exhaust, so roof access and opening hours set the work.
- 06
Repair or replace
The biggest swing of all. Where the unit has years left, we say so.
How to choose · 5 checks
Five questions that sort Ukrainian Village HVAC companies
Ask them of anyone you call, including us.
5 kinds of HVAC company
Who you'll meet, and what limits each of them
Service businesses can't be compared on features. They differ in how they're run, and that decides who answers the phone and how the price is set.
- Where we fit
Family-owned, since 1952
- Who you talk to
- The owner, Rob, or someone who works directly with him
- How the price is set
- A price for the actual fault, agreed before any work starts
- Fits best when
- Condo, house, loft and restaurant work where you want one accountable person
- 02
National franchise
- Who you talk to
- A call centre, then the technician dispatched
- How the price is set
- Often a flat-rate price book, sometimes with membership plans
- Fits best when
- Standard repairs where speed of dispatch matters most
- 03
One-van independent
- Who you talk to
- The owner, who is also the only technician
- How the price is set
- Their own quote, often good value
- Fits best when
- Small jobs that can wait. One person means a January no-heat call can take days
- 04
Lead marketplace
- Who you talk to
- A website that passes your request to several contractors
- How the price is set
- Whatever each contractor who calls back quotes
- Fits best when
- You want several quotes fast and don't mind not choosing who calls
- 05
Large mechanical contractor
- Who you talk to
- A project manager or estimator
- How the price is set
- Bids against drawings and specifications
- Fits best when
- Tower central plants, base-building systems and new construction
Where we fit, honestly
City & Suburban is a family-owned Chicago company. In Ukrainian Village we're the right call for condo, house, loft and restaurant heating and cooling: repairs, boilers, furnaces, central air and make-up air. Tower central plants and new-build mechanical systems are for the big mechanical contractors, and we'll tell you so.
Ukrainian Village, district by district · 4 districts
Division to Chicago Ave, Rockwell to Damen
District edges are approximate, because sources draw them differently.
- Community area
- West Town (24)
- ZIP codes
- 60622
- City wards
- 36, 1
- Our shop
- 1225 N Cleaver St, Chicago
- Permits
- City of Chicago Department of Buildings. HVAC repair, diagnosis and maintenance need no permit
01The landmark district
Kerfoot's brick worker's cottages and 1890s two- and three-flats on Haddon, Thomas and Cortez.
What the HVAC work looks like
Boilers and radiators in the flats, furnaces in the cottages.
02Around St. Nicholas
Two- and three-flats and corner apartment buildings near St. Nicholas Cathedral at Oakley and Rice.
What the HVAC work looks like
Shared boilers, ductless cooling, condensers off the alley.
03Augusta Boulevard
Worker's cottages, three-flats and new-build condos along Augusta, from Damen west to Western.
What the HVAC work looks like
Furnaces and central air in rehabs and new builds.
04Chicago Avenue
Storefronts, restaurants and Ukrainian shops with flats above, along the area's south edge.
What the HVAC work looks like
Rooftop units, kitchen exhaust, furnaces for the flats.
Start here · 4 building types
What heats and cools your Ukrainian Village building
Find your building and see what heats and cools it.
- TWO-FLAT
Brick two- or three-flat
What heats and cools it
A boiler for the whole building or a furnace per unit. Ductless cooling where radiators heat the flats.
- COTTAGE
Worker's cottage
What heats and cools it
A basement furnace or a small boiler under a raised first floor. Short duct runs, low basements.
- NEW BUILD
New-build condo
What heats and cools it
A furnace or heat pump per unit, with central air. Condensers on the roof or a rear deck.
- MIXED-USE
Storefront with flats
What heats and cools it
Rooftop units for the shop on Chicago Ave, a furnace or boiler for the flats above.
Nearby · 4 neighborhoods
Neighborhoods next to Ukrainian Village
We work across Chicago and the suburbs. Each neighborhood has its own page, written for its buildings.
Wicker Park
Victorian houses, two-flats and lofts north of Division.
East Village
Worker's cottages, two-flats and new condos east of Damen.
West Town
Two-flats, lofts and storefronts south of Chicago Ave, around Smith Park.
Humboldt Park
Greystones and two-flats west of Rockwell, toward the park.
The permit record, honestly · Ukrainian Village
Why you won't find us in the City's permit file
Chicago doesn't require a permit to repair, diagnose or maintain heating and cooling, which is most of what we do. This is what the City's permit file does show for Ukrainian Village, and where it comes from.
Data sourceCity of Chicago building permits (dataset ydr8-5enu), 14 Oct 2024 to 15 Oct 2026, inside the Ukrainian Village boundary on this page: 218 permits, of which 8 mention HVAC equipment. Shown as counts, never by address.
Ukrainian Village HVAC permits, 24 months
8Ukrainian Village permits in 24 months that even mention HVAC equipment.
A permit can name more than one kind of equipment, so the rows can add up to more than 8.
The honest context
0Permits on record for City & Suburban. We said we'd be honest.
1,539Firms that pull HVAC permits citywide, across 4,888 permits in 24 months.
Chicago doesn't require a permit to repair, diagnose or maintain heating and cooling, which is most of what we do. The permit file measures construction, not service. So when a company waves a permit count at you, ask how much of their work is repair.
FAQs · 5 questions
Ukrainian Village HVAC, answered
Didn't find your question?
Call (773) 238-3838Since 1952Family owned, licensed, NATE-certified
01Is the boiler in my three-flat worth repairing, or does it need replacing?
Often it's worth repairing. We diagnose first, and where the boiler has years left, we say so. Replacement is quoted only when the repair stops making sense.
02How far is your shop from Ukrainian Village?
Under a mile. The shop is at 1225 N Cleaver St, east of the corner at Division and Damen, and Rob runs the calls from there.
03Can you cool a radiator-heated three-flat without ductwork?
Usually, yes. Radiator-heated flats have no ducts for central air, so cooling means ductless mini-splits, with the condenser off the alley or on a rear porch.
04Does HVAC repair in Chicago need a permit?
No. Chicago doesn't require a permit to repair, diagnose or maintain heating and cooling. Permits cover installs and construction, so a company's permit count says little about its repair work.
05What are your hours?
Our working hours are 24/7. Call (773) 238-3838.
Your next step
No heat, no cooling, or just a question?
Have the make of your boiler, furnace or condenser to hand, and tell us what it's doing. In a two- or three-flat, tell us which units share the boiler.
- 4.98204 Google reviews
- 1952Family owned, second generation
- 24/7Working hours
- RobThe owner, on the calls
Have these ready when you call
Call (773) 238-3838- 01The make of your furnace, boiler or condenser, from the label on the unit
- 02What it's doing: no heat, no cooling, a noise, a smell, short-cycling
- 03In a high-rise: your building's work hours and how to book the freight elevator
- 04For a condo: your association's contact if they need a certificate of insurance
- 05A photo of the unit's data plate and the thermostat screen
- 06For a restaurant: your service hours, so we can work around them
