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Ukrainian Village · The landmark district · Around St. Nicholas · Augusta Boulevard

Heating and cooling repair in Ukrainian Village, Chicago

Boilers and radiators, furnaces, central air and ductless systems, for Ukrainian Village two- and three-flats, worker's cottages, new-build condos and storefronts with flats above. Family-owned since 1952, with the owner, Rob, still on the calls.

  • Licensed, NATE-certified technicians
  • Family owned since 1952
  • Price agreed before any work starts

Book HVAC service in Ukrainian Village

The person who diagnoses your system is the person who quotes it.

1Your details

2Your job

What's happening?

Price agreed before any work starts.

All services · 24 in 4 groups

Every heating and cooling service we offer in Ukrainian Village

24 services in four groups, from a furnace that won't light to a restaurant's make-up air unit.

Partnered with the Best in the BusinessAmerican Standard

Google reviews · all 204 read

What customers say about value

We don't publish a price book, because the price depends on the fault. Here is what our 204 Google reviews say instead, counted by what reviewers chose to mention.

  • 90name Rob, or say they dealt with the owner directly44%
  • 59mention a fast response, a same-day visit or arriving on time29%
  • 43call the price fair, reasonable or competitive21%
  • 29mention honesty, trust or no pressure to upsell14%

Counted by keyword matching across all 204 Google reviews (export of 31 Aug 2026), so the numbers are approximate. 202 of the 204 are five stars.

Why Chicago homeowners keep calling the same family

4.98· 204 Google reviews
  • Laura KGoogle review, 2025
    ★★★★★
    We had such a great experience with City and Suburban Heating and Cooling! Rob, the owner, is knowledgeable, professional, and honest. Our HVAC system was making a loud noise and we were worried it was going to be a major repair, but Rob quickly diagnosed the problem and had it fixed in no time. It turned out to be just the outer shell that was loose.
    Read more
    Noise diagnosis
  • Chris DrakeGoogle review, 2024
    ★★★★★
    Our AC unit is an oldie, but apparently a goodie, still kicking after 20 years. We're saving up for a new one but want to extend the life of this one as it died yesterday. City & Suburban was highly recommended by our neighbor. Rob scheduled the appointment literally the following morning after our call. His assessment fee was very reasonable... and you pay nothing if it can't be fixed.
    Read more
    Old AC repair
  • Kavan KuckoGoogle review, 2025
    ★★★★★
    City & Suburban is the best. I struggled through a couple of other HVAC companies with poor results but City & Suburban is so much better to work with. Their techs are more knowledgeable, they solved a months long issue we were having in just a few minutes that several other companies' techs could not figure out after several appointments.
    Read more
    Months-long fix
  • Steve LiacopoulosGoogle review, 2024
    ★★★★★
    City & Suburban Heating and Cooling has been an absolute lifesaver for me, and I cannot recommend them highly enough. Rob, the heart and soul behind this family-operated business, is not only a great guy but also a true professional who knows the ins and outs of heating and cooling systems. What sets them apart is not just their expertise but the genuine care and quick response they provide whenever…
    Read more
    Heating & cooling

We'd love to hear about your experience – write a review

  • 5 Star Service
  • Transparent Pricing
  • Financing
  • Certified Professional
  • Top Quality Work

The process · 6 steps

What happens when you call

From the first call to a warm apartment, in six steps

01/ 06

  1. 01

    You call, Rob listens

    Tell us the make of the furnace or condenser and what it's doing. A good description often narrows it down on the phone.

  2. 02

    Pick a time

    We're available 24/7. If your building has rules on access, like elevator or work hours, tell us and we book around them.

  3. 03

    On-site diagnosis

    The technician finds the actual fault: ignition, pressure, refrigerant, airflow or controls.

  4. 04

    Honest price, repair first

    You hear the price before any work. If the unit has years left, we say so and repair it.

  5. 05

    We fix it

    Repairs done on the spot where the part is on the van. Installs are scheduled and quoted separately.

  6. 06

    Good to go

    The system is tested through a full cycle before we leave, and you know what to watch for.

Swipe or use the arrows to see all 6 steps

Scope & price · 6 factors

The same repair costs differently in a three-flat, a cottage and a condo

We don't publish a price book, and we're not going to invent one here. What we can show you is what moves the number.

How we price

  • The person who diagnoses is the person who quotes.
  • You hear the price before any work starts.
  • No flat-rate price book, no commissioned adviser.
  • Where the unit has years left, the quote is for a repair.

"What does a new furnace cost?"

$6,807Chicago median

Median reported value of 81 central-furnace replacement permits in Chicago over 24 months. That's the whole project's construction value, not a quote. Yours depends on the factors below.

Factor · why it changes the work

  1. 01

    One boiler, three flats

    Many two- and three-flats here run one boiler for every unit, so a repair reaches every tenant and the owners decide together.

  2. 02

    Cooling without ducts

    Radiator-heated flats have no ducts for central air, so cooling usually means ductless mini-splits.

  3. 03

    Landmark district rules

    On Haddon, Thomas and Cortez, work that changes the outside, like a condenser in view of the street, can need Landmarks review.

  4. 04

    Raised cottage basements

    Kerfoot's brick cottages sit on raised basements with low ceilings, which set how a furnace or boiler comes in and out.

  5. 05

    Shops on Chicago Ave

    Storefronts and restaurants on Chicago Ave run rooftop units and kitchen exhaust, so roof access and opening hours set the work.

  6. 06

    Repair or replace

    The biggest swing of all. Where the unit has years left, we say so.

How to choose · 5 checks

Five questions that sort Ukrainian Village HVAC companies

Ask them of anyone you call, including us.

What to checkWhy it matters in Ukrainian VillageHow to verify itCity & Suburban's answer
01Who diagnoses, and who quotes?If they're different people, ask who owns the outcome. Here it's Rob for both.Ask who comes out, who prices it and who's accountable afterwardsRob does both. 90 of our 204 Google reviews name him or the owner
02Is the technician on commission?Commission on replacements changes what "your furnace is done" means.Ask how the technician is paidNo commission, no flat-rate price book
03Does a permit count mean anything here?Not for repairs. Chicago doesn't permit HVAC repair or maintenance, so a permit count only measures installs.Ask how much of their work is repair0 permits on record, because most of what we do is repair
04What do the newest reviews say?Read the last 20, not the top 5. Look for names and specifics.Read the newest reviews, not the top ones4.98 from 204 Google reviews
05Will they tell you to keep it?Ask if the unit has years left. Our reviewers record hearing "yes".Ask if the unit has years leftRepair first. Our reviewers record hearing "yes"

5 kinds of HVAC company

Who you'll meet, and what limits each of them

Service businesses can't be compared on features. They differ in how they're run, and that decides who answers the phone and how the price is set.

  • Where we fit

    Family-owned, since 1952

    Who you talk to
    The owner, Rob, or someone who works directly with him
    How the price is set
    A price for the actual fault, agreed before any work starts
    Fits best when
    Condo, house, loft and restaurant work where you want one accountable person
  • 02

    National franchise

    Who you talk to
    A call centre, then the technician dispatched
    How the price is set
    Often a flat-rate price book, sometimes with membership plans
    Fits best when
    Standard repairs where speed of dispatch matters most
  • 03

    One-van independent

    Who you talk to
    The owner, who is also the only technician
    How the price is set
    Their own quote, often good value
    Fits best when
    Small jobs that can wait. One person means a January no-heat call can take days
  • 04

    Lead marketplace

    Who you talk to
    A website that passes your request to several contractors
    How the price is set
    Whatever each contractor who calls back quotes
    Fits best when
    You want several quotes fast and don't mind not choosing who calls
  • 05

    Large mechanical contractor

    Who you talk to
    A project manager or estimator
    How the price is set
    Bids against drawings and specifications
    Fits best when
    Tower central plants, base-building systems and new construction

Where we fit, honestly

City & Suburban is a family-owned Chicago company. In Ukrainian Village we're the right call for condo, house, loft and restaurant heating and cooling: repairs, boilers, furnaces, central air and make-up air. Tower central plants and new-build mechanical systems are for the big mechanical contractors, and we'll tell you so.

Start here · 4 building types

What heats and cools your Ukrainian Village building

Find your building and see what heats and cools it.

  • TWO-FLAT

    Brick two- or three-flat

    What heats and cools it

    A boiler for the whole building or a furnace per unit. Ductless cooling where radiators heat the flats.

  • COTTAGE

    Worker's cottage

    What heats and cools it

    A basement furnace or a small boiler under a raised first floor. Short duct runs, low basements.

  • NEW BUILD

    New-build condo

    What heats and cools it

    A furnace or heat pump per unit, with central air. Condensers on the roof or a rear deck.

  • MIXED-USE

    Storefront with flats

    What heats and cools it

    Rooftop units for the shop on Chicago Ave, a furnace or boiler for the flats above.

Nearby · 4 neighborhoods

Neighborhoods next to Ukrainian Village

We work across Chicago and the suburbs. Each neighborhood has its own page, written for its buildings.

The permit record, honestly · Ukrainian Village

Why you won't find us in the City's permit file

Chicago doesn't require a permit to repair, diagnose or maintain heating and cooling, which is most of what we do. This is what the City's permit file does show for Ukrainian Village, and where it comes from.

Data sourceCity of Chicago building permits (dataset ydr8-5enu), 14 Oct 2024 to 15 Oct 2026, inside the Ukrainian Village boundary on this page: 218 permits, of which 8 mention HVAC equipment. Shown as counts, never by address.

Ukrainian Village HVAC permits, 24 months

8Ukrainian Village permits in 24 months that even mention HVAC equipment.

  • Furnace4
  • Ductwork3
  • Boiler1
  • Heat pump / mini-split1

A permit can name more than one kind of equipment, so the rows can add up to more than 8.

The honest context

0Permits on record for City & Suburban. We said we'd be honest.

1,539Firms that pull HVAC permits citywide, across 4,888 permits in 24 months.

Chicago doesn't require a permit to repair, diagnose or maintain heating and cooling, which is most of what we do. The permit file measures construction, not service. So when a company waves a permit count at you, ask how much of their work is repair.

FAQs · 5 questions

Ukrainian Village HVAC, answered

Didn't find your question?

Call (773) 238-3838
4.98 204 Google reviews

Since 1952Family owned, licensed, NATE-certified

01Is the boiler in my three-flat worth repairing, or does it need replacing?

Often it's worth repairing. We diagnose first, and where the boiler has years left, we say so. Replacement is quoted only when the repair stops making sense.

02How far is your shop from Ukrainian Village?

Under a mile. The shop is at 1225 N Cleaver St, east of the corner at Division and Damen, and Rob runs the calls from there.

03Can you cool a radiator-heated three-flat without ductwork?

Usually, yes. Radiator-heated flats have no ducts for central air, so cooling means ductless mini-splits, with the condenser off the alley or on a rear porch.

04Does HVAC repair in Chicago need a permit?

No. Chicago doesn't require a permit to repair, diagnose or maintain heating and cooling. Permits cover installs and construction, so a company's permit count says little about its repair work.

05What are your hours?

Our working hours are 24/7. Call (773) 238-3838.

Your next step

No heat, no cooling, or just a question?

Have the make of your boiler, furnace or condenser to hand, and tell us what it's doing. In a two- or three-flat, tell us which units share the boiler.

Have these ready when you call

Call (773) 238-3838
  1. 01The make of your furnace, boiler or condenser, from the label on the unit
  2. 02What it's doing: no heat, no cooling, a noise, a smell, short-cycling
  3. 03In a high-rise: your building's work hours and how to book the freight elevator
  4. 04For a condo: your association's contact if they need a certificate of insurance
  5. 05A photo of the unit's data plate and the thermostat screen
  6. 06For a restaurant: your service hours, so we can work around them