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Heater installation and replacement

Heater Installation in Chicago

City & Suburban installs American Standard equipment for heater installation and furnace replacement in Chicago homes. A proposal should explain the selected size, efficiency, vent route, access needs and permit responsibility before work begins. City & Suburban offers upfront pricing with no hidden fees. Homeowners can compare the equipment and complete furnace installation scope before accepting a quote.

  • American Standard heater equipment installed by City & Suburban
  • Family-owned since 1952, with NATE-certified technicians
  • Upfront pricing and no hidden fees

Updated October 2026

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Chicago local
Family owned
Since 1952
Since 1952 Family-owned heating company
American Standard Heater installation equipment brand
NATE-certified Technicians
Upfront pricing No hidden fees
21 areas Chicago neighborhoods and suburbs

Service types

Heater Installation Work We Handle

Common heater installation jobs City & Suburban handles for Chicago homes and businesses.

Furnace replacementAmerican Standard furnaces for aging equipment
Furnace sizing reviewCapacity matched to heat loss and duct capacity
Efficiency level choices80% and condensing furnace options compared
Vent and chimney planningVent route and shared chimney appliances addressed
Closet and condo installsCabinet fit, clearances and removal route checked
Thermostat and control changesControls matched to two-stage or modulating furnaces
Permit responsibilityCity permit responsibility stated in the written scope

Final recommendations follow the installed conditions, equipment instructions and applicable Chicago requirements.

Before accepting a heater quote

Match the heater to the installation conditions

A Chicago bungalow basement and a condo utility closet present different heater installation jobs. Equipment size alone does not describe the work. Access, airflow, exhaust routing and the written scope matter alongside the model number. City & Suburban installs American Standard equipment and provides upfront pricing with no hidden fees.

The old furnace is due for heater replacement Book soon After scope review

Likely causes

  • Age and condition
  • Changing heating needs
  • Repeated service concerns

Check safely first

  • Collect service records.
  • Record the model.
  • Note prior replacement advice.

What the technician does

Plan before loss of heat. City & Suburban diagnoses before quoting and favors repair where repair is right. A replacement comparison should explain the condition that makes a new furnace worth considering. Confirm timing after scope review.

After scope review

The proposed furnace size is unclear Book soon During quote review

Likely causes

  • Old capacity copied
  • Renovated heated space
  • Changed insulation

Check safely first

  • List recent renovations.
  • Note added rooms.
  • Record comfort concerns.

What the technician does

Resolve before accepting the quote. City & Suburban installs American Standard equipment and provides upfront pricing. The homeowner should request the selected capacity and sizing basis in the proposal; a specific calculation method is not assumed. Discuss during the quote review.

During quote review

Efficiency options have different vent needs Book soon Before scheduling

Likely causes

  • Different exhaust arrangements
  • Limited routing space
  • Existing chimney connection

Check safely first

  • Locate available documents.
  • Note visible vent routes.
  • Leave vent connections untouched.

What the technician does

Settle before equipment selection. City & Suburban puts the exact price in writing before work begins. The homeowner should establish which vent route the equipment requires and whether alterations are included in that scope. Resolve before scheduling work.

Before scheduling

Another appliance shares the chimney Book soon Confirm assessment timing

Likely causes

  • Shared exhaust path
  • Furnace vent change
  • Unknown chimney condition

Check safely first

  • List connected appliances.
  • Gather prior chimney reports.
  • Avoid opening vent connections.
  • Flag shared-building venting.

What the technician does

Clarify the entire vent scope. City & Suburban provides upfront pricing with no hidden fees. The homeowner should establish how furnace removal affects appliances remaining on the chimney and who handles any separate flue work. Ask about assessment timing when booking.

Confirm assessment timing

The furnace sits in a narrow closet Book soon After access confirmation

Likely causes

  • Limited cabinet space
  • Tight removal route
  • Building work-hour limits

Check safely first

  • Photograph the closet exterior.
  • Note hallway restrictions.
  • Keep access clear.

What the technician does

Plan access before heater installation. City & Suburban installs American Standard equipment with NATE-certified technicians. The homeowner should verify cabinet fit, service clearances and the removal route before agreeing to the heater installation scope. Schedule depends on confirmed access.

After access confirmation

Permit responsibility is missing from the quote Book soon Before setting the date

Likely causes

  • Unclear application responsibility
  • Fees omitted from scope
  • Inspection timing unspecified

Check safely first

  • Request a written scope.
  • Gather building approval rules.
  • Ask about inspection arrangements.

What the technician does

Resolve before authorizing work. City & Suburban puts the exact price in writing before work begins. The project agreement should identify City of Chicago permit responsibility, fees and inspections; permit handling is not assumed. Clarify before setting the date.

Before setting the date

The existing thermostat may remain Book soon At equipment selection

Likely causes

  • New furnace features
  • Existing control limitations
  • Unspecified control replacement

Check safely first

  • Record the thermostat model.
  • List desired control features.
  • Avoid rewiring controls.

What the technician does

Confirm compatibility before ordering. City & Suburban installs American Standard equipment and provides upfront pricing. The homeowner should establish whether the existing thermostat supports the proposed furnace and whether control replacement is included. Review with equipment selection.

At equipment selection

Furnace and cooling replacement are being compared Book soon After choosing the scope

Likely causes

  • Both systems aging
  • Different replacement priorities
  • Combined proposal unclear

Check safely first

  • Collect both model numbers.
  • List current project goals.
  • Request separate scope details.
  • Avoid assuming both need replacement.

What the technician does

Define each project boundary. City & Suburban diagnoses before quoting and favors repair where repair is right. Both systems need their own assessment; a furnace replacement does not automatically require cooling replacement. Compare AC installation as a separate project. Confirm after choosing the scope.

After choosing the scope

The home has a boiler rather than a furnace Book soon Separate conversion scope

Likely causes

  • Different distribution system
  • Conversion under consideration
  • Equipment description unclear

Check safely first

  • Gather existing system records.
  • Photograph equipment labels safely.
  • List heated rooms.
  • Do not disconnect equipment.

What the technician does

Identify the heating type first. City & Suburban repairs all makes and models and diagnoses before quoting. Existing boiler heat requires a separate scope from a furnace conversion; boiler services covers that heating arrangement. Conversion needs a separate scope.

Separate conversion scope

Pricing

What shapes the heater installation price?

The furnace is one part of a heater installation quote. Two proposals can name similar equipment while covering different work. Capacity, controls, vent changes, access and permit responsibilities determine the full scope. City & Suburban diagnoses before quoting and puts the exact price in writing before work begins, with no hidden fees.

Capacity and sizing basisA pre-1940 Chicago house with replacement windows may need less heating output than its original furnace supplied. Copying the old capacity can leave the new furnace oversized and short cycling. Building heat loss and duct capacity determine the output needed; buying a larger cabinet does not correct either constraint.
Efficiency and operating choicesAn 80% furnace and a condensing model at 95% to 98% AFUE require different furnace installation scopes. The condensing option needs an approved vent route and condensate drainage. In a Chicago basement without an easy outside-wall route, those changes add work even when the higher rating reduces gas use.
Venting and chimney scopeRemoving a furnace from a shared masonry chimney can leave another gas appliance alone on a flue too large to stay warm. Condensation can damage the liner and interfere with draft. A suitable liner or a separate approved exhaust route adds work beyond replacing the furnace cabinet.
Closet and removal accessA condo utility closet framed around the old furnace footprint may not accommodate the replacement cabinet or its service clearances. Doorway changes, duct transitions and a constrained removal route expand the scope. Shared stairs, elevator reservations and association work hours can also limit when the crew can complete that work.
Controls and connected equipmentA thermostat that switches a single heating stage may not control every feature of a two-stage or modulating furnace. Control replacement and wiring changes can therefore enter the quote. In a Chicago condo closet, keeping the existing cooling equipment may also require a different duct transition than replacing both systems together.
Permits and project boundariesCity of Chicago permit responsibilities, fees and inspections belong in the project agreement. A furnace-only replacement and a filing that includes other trades describe different scopes. Old-equipment disposal and any separate chimney contractor also affect the total; financing terms should be reviewed separately from the heater installation work.

How City & Suburban prices every job

  1. 1 Diagnosis firstA technician finds the cause before anything is quoted.
  2. 2 Written price before any workThe exact price, in writing, for approval.
  3. 3 No hidden feesThe approved price is the price.
  4. 4 Repair first where repair is rightReplacement only when the evidence supports it.
$500 off new equipment Valid till 31st October 2026
$1,000 off whole system (furnace & AC) Valid till 31st October 2026
$50 service calls (No duct cleaning) Valid till 31st October 2026

Financing available

Wells Fargo Home Projects credit card, subject to credit approval.

Open 24 hours, 7 days a week

24/7 service, whatever the size of the job

A small fix or a full breakdown, City & Suburban answers around the clock, every day of the week. Call any time, day or night, and describe the problem.

  • Big jobs and small jobs
  • Day, night and weekends
  • One number: (773) 238-3838

Heater replacement decisions

Choose a heater replacement for a clear reason

Age alone does not establish whether a furnace needs replacement. The $5,000 rule multiplies equipment age in years by the proposed repair cost; a result above $5,000 favors comparing replacement. This is a rule of thumb, not a City & Suburban price or an automatic decision. Failure history, parts availability and condition still matter. Lena H., Jan 2026, wrote: "Twice in the past few years, Rob has fixed our aging furnace but this frigid Friday night it kicked the bucket for good."

Age x repair costA product above $5,000 favors a replacement comparison; a lower result supports considering repair if condition and parts availability permit.
Repeat-failure countSeveral failures after completed repairs strengthen the replacement case. One isolated fault with a durable repair supports keeping the existing furnace.
Parts availabilityAn available compatible part supports repair. An obsolete or unavailable critical part can make replacement the practical route to restoring heat.

The $5,000 rule is a comparison aid, not a safety test. A diagnosed safety defect takes priority over the arithmetic. City & Suburban diagnoses before quoting and favors repair where repair is right; a replacement comparison should explain the condition, failure history and available repair path.

Heater repair or replacement: decision thresholds
Age and repair cost
Age in years x repair cost above $5,000: compare replacement; below it: assess whether repair remains sound.
Repeated failures
Several failures after repairs: compare replacement; an isolated repairable fault: consider continued service.
Critical parts
Unavailable or obsolete part: evaluate replacement; compatible part available: keep repair in the comparison.
Diagnosed condition
A safety defect takes priority over age or cost. The diagnosis determines whether continued operation is appropriate.

Equipment types

Compare the new heater with the rest of the home

American Standard furnaces
American Standard furnaces

City & Suburban installs American Standard equipment. Furnace output, efficiency, controls and duct capacity belong in the written installation quote.

Existing boiler heating
Existing boiler heating

Boiler heat needs a different distribution plan from furnace installation. Compare boiler services before choosing equipment.

Heat pump alternatives
Heat pump alternatives

Compare the heating approach, connections and installation scope with heat pumps before choosing a furnace.

Ductless options
Ductless options

Room-specific heating with ductless mini-splits is a separate choice from furnace installation.

Thermostat compatibility
Thermostat compatibility

The existing thermostat can stay only if it supports the proposed furnace controls. The quote should identify any control changes.

Ductwork and room distribution
Ductwork and room distribution

Existing pipes cannot distribute furnace warm air. Uneven airflow calls for a review of ductwork repair before heater installation.

American Standard heater equipment

American Standard logo
American Standard

Plan heater installation before the furnace arrives

The agreed model, scope, building access and required approvals should be settled before heater installation day. The plan should identify removal, operating checks and the handoff. City & Suburban customers describe installations in homes and condo closets; individual timelines do not guarantee another project's duration. Manufacturer parts coverage, registration requirements, labor coverage and warranty duration belong in writing.

American Standard Gas furnaces Gas furnaces Standard and high-efficiency
American Standard Heat pumps Heat pumps Including cold-climate models
American Standard Air handlers Air handlers For heat pump systems
American Standard Evaporator coils Evaporator coils Matched to the outdoor unit
American Standard Air conditioners Air conditioners Replaced with the furnace or alone

How it works

How a City & Suburban visit works

  1. 1
    Reach out Call, text or book online.
  2. 2
    Pick a time Same-day visits when the schedule allows.
  3. 3
    On-site visit A technician diagnoses the problem.
  4. 4
    Honest pricing The price, in writing, before any work.
  5. 5
    Approved work Only the work you approve, then tested.
  6. 6
    Clear results Findings and next steps explained.

Reviews

Heater installation experiences from Chicago homeowners

These Google reviews describe individual projects, including equipment replacement, consultation and constrained furnace installation space. City & Suburban averages 4.98 across 204 Google reviews. The experiences below do not establish a standard installation time or guarantee the same outcome for another building.

★★★★★
“I had a 2-stage furnace and thermostat installed by Eddie and Mike in my condo's custom utility closet. Installation was challenging and they professionally, patiently, and expertly completed the job.”
Kathy G.Google · Sep 2025 ↗
★★★★★
“Always a pleasure to interact with City & Suburban. They replaced my AC and furnace last week and it was just an all around great experience interacting with them. They will continue to be my first call for all my HVAC needs.”
Garrett S.Google · Sep 2025 ↗
★★★★★
“The whole C&S team have been wonderful both in servicing our original furnace and air conditioning systems and with a full HVAC replacement this spring. They are knowledgeable, clear in their assessments and communication, reliable, courteous and mindful of our budget and needs. Highly recommended!”
Raymond F.Google · May 2026 ↗
★★★★★
“Highly recommend this service. Responsive, reliable, and reasonable pricing. Twice in the past few years, Rob has fixed our aging furnace but this frigid Friday night it kicked the bucket for good. Saturday morning the guys were at our house putting up a new one. Excellent customer service, punctuality, and clear explanations. C&S Heating look for solutions to fix vs selling you unnecessary spare parts.”
Lena H.Google · Jan 2026 ↗
★★★★★
“Rob came out to our Rogers Park condo on short notice during a dramatic cold spell and replaced an old furnace. The cost was fair (much lower than other quotes) and the service was very good. We will use them in the future and highly recommend.”
Michael N.Google · Dec 2025 ↗
★★★★★
“Would highly recommend for a prompt, professional service and replaced the furnace the day after a reasonable quote was given. In fact would use their service again next spring to replace the old A/C. Thanks Rob and crew! Good job!”
Mario G.Google · Nov 2025 ↗
NATE-certified Certified HVAC technicians
BBB A+ rating Better Business Bureau
Family-owned since 1952 Serving Chicago homes and businesses
Upfront pricing No hidden fees

City & Suburban work in Chicago

Furnace cabinet with a City & Suburban service sticker
Furnace cabinet with a City & Suburban service sticker

Service areas

Heater installation across Chicago and nearby suburbs

City & Suburban serves 21 areas: 13 Chicago neighborhoods and eight suburbs. The service areas page lists coverage. A building address establishes the heater installation location; unit location, closet restrictions and building contact requirements help define access for a condo quote.

Chicago neighborhoods

Wicker Park West Loop West Town Lincoln Park Pilsen Rogers Park Bucktown Logan Square Humboldt Park Wrigleyville Old Town Ukrainian Village Lakeview

North and northwest suburbs

Skokie Northbrook Glenview Winnetka Wilmette Niles Park Ridge Des Plaines

13 Chicago neighborhoods and eight suburbs. Share the address and building access details when booking a heater installation.

Based in West Town

1225 N Cleaver St, Chicago, IL 60642. Technicians cover the city and the north and northwest suburbs.

Not on the list? Call (773) 238-3838 to check an address outside these 21 areas.

Call City & Suburban
Chicago and nearby suburbs; individual service-area links identify coverage.

Heater installation questions

How is furnace size decided for heater installation in a Chicago home?

Heater installation sizing starts with the building, not the nameplate on the old unit. Square footage, ceiling height, window area and insulation all matter. So does the capacity of the existing ducts. Many Chicago houses were built for leakier walls and single-pane glass. A like-for-like swap in one of those homes often lands oversized. An oversized furnace short cycles, heats rooms unevenly and works its blower harder than it should. A proposal should state the capacity selected and the building details behind it, so the homeowner can check the basis rather than the nameplate.

When should a Chicago homeowner plan a replacement as a furnace ages?

Service life is a range, not a date. A gas furnace generally gives 15 to 20 years. A steam or hot-water boiler often runs 25 years or longer, a heat pump or ductless system 12 to 15 years, and a thermostat about 10 years. Chicago shortens the furnace end of that range. A long heating season means high run hours, and a cabinet squeezed into a tight closet with restricted return air works harder for the same heat. Short cycling from an oversized unit adds wear on the blower and the ignition parts. Condition and service history decide more than the date stamp. Jessica F. put it plainly in November 2025: "Furnace is nearing its useful life but not yet!"

What furnace efficiency makes sense for an older Chicago house?

Two classes dominate. Mid-efficiency furnaces rated near 80% AFUE vent through a chimney or a metal flue. Condensing furnaces at 95% to 98% AFUE vent through plastic pipe. Those also drain acidic condensate to a floor drain or a small pump. The higher class burns less gas across a long Chicago heating season. The saving is biggest in a drafty building with high run hours. The catch sits in heater installation. A condensing furnace needs a vent route, a condensate path, and a plan for any gas appliance left on the old chimney. Where that route is genuinely impossible, an 80% unit is the honest answer. Efficiency programs belong in the same conversation: which utility or federal incentives apply to the proposed model, and who files the paperwork. Terms change, so each should be confirmed before equipment is ordered.

What do single-stage, two-stage and modulating furnaces change?

Those labels describe how the burner runs. A single-stage furnace fires at full output every time the thermostat calls, so rooms swing warm and then cool. A two-stage unit spends most of a Chicago winter on the lower stage, which lengthens cycles and evens out room temperatures. A modulating furnace adjusts output in small increments and holds the steadiest temperature. A variable-speed blower is a separate choice, and it moves air more quietly at low speed. Staging raises equipment cost and can widen the control and wiring scope, so it belongs in the written quote rather than a verbal upsell. Kathy G., September 2025: "I had a 2-stage furnace and thermostat installed by Eddie and Mike in my condo's custom utility closet."

Why does the chimney come up during high-efficiency furnace installation?

A 90%+ furnace pulls most of the heat out of the flue gas. Its exhaust leaves cool and wet, so it vents through plastic pipe instead of masonry. Taking the old furnace off a shared chimney leaves that flue serving one remaining gas appliance. The remaining appliance may not produce enough heat to keep a tall masonry chimney warm, and the flue may now be oversized for it. Cool flue gas can then condense inside the chimney. That can damage the liner over years and can push combustion gases back into the building. The fix is a design decision: resize or line the flue, or re-route the remaining appliance. It belongs in the plan before the new furnace is ordered.

Is a City of Chicago permit part of heater installation?

Heater installation and replacement in the City of Chicago is generally permitted work, and the written quote should say who pulls the permit. The permit record also shows how routine the job is. City of Chicago permit data covers the 24 months to August 2026. Across that window, the median declared value on 81 single-scope furnace replacement permits was $6,807. Across all permits that mention a furnace, the median was $18,048, because other trades ride along on the same filing. Declared value is the number a contractor files, not a quote, so read it as scale rather than price. The permit matters for a second reason. The record follows the building and can surface when the property is sold or refinanced.

What happens on heater installation day, and how long does the work take?

A straightforward furnace installation in a Chicago home is often a one-day job, and the written quote should state the expected schedule. A typical scope shuts off gas and power, then disconnects and removes the old unit. The new cabinet is set, the plenum and gas line adapted, the vent run, condensate piped where the equipment produces it, and the controls wired. Then the system is fired, with combustion and airflow checked before the crew leaves. Expect more time when the vent route changes, when chimney work is needed, or when a closet must be rebuilt. City & Suburban puts the exact price in writing before work begins. JC wrote in July 2026: "Installation was scheduled right away after quote acceptance."

How fast can a failed furnace be replaced in the middle of winter?

It depends on equipment availability, approval of the written quote, the installation scope and the calendar. City & Suburban offers same-day service when the schedule allows, and emergency HVAC service every day till midnight, except Sundays, so a no-heat call may get a same-day diagnosis. The quote should state the expected replacement timing. Chicago cold snaps fill the schedule fast, so an early call matters. Rental buildings carry a seasonal deadline as well. Where the landlord supplies heat, the Chicago Heat Ordinance (Municipal Code 13-196-410) generally applies from September 15 to June 1. It requires at least 68 degrees from 8:30 a.m. to 10:30 p.m. and 66 degrees overnight. Lena H. described her own replacement in January 2026: "Saturday morning the guys were at our house putting up a new one."

What decides the price of heater installation?

Capacity and efficiency class set the base. The building adds the rest. Vent route and chimney work, gas line and electrical changes, condensate drainage and duct transitions all move the figure. So does getting the old unit out of a tight basement or a condo closet. New controls, or replacing cooling at the same visit, move it again. Permit and old-equipment disposal belong to the job, not to a list of extras. City & Suburban prices upfront with no hidden fees, and the exact figure is put in writing before work begins. Current offers should be reviewed alongside the heater installation quote. Wells Fargo Home Projects financing is available, subject to credit approval.

Which Chicago buildings are a poor fit for a straight furnace installation?

Three cases stand out. A building heated by steam or hot water usually has no duct system for a furnace to feed, so its replacement options start with boiler services. A home with no ducts at all may suit wall-mounted ductless equipment; adding a full duct run to an older frame building depends on construction, access and wall and ceiling restoration, which a quote should spell out. A system only a few years old with one failed part may only need a repair, which belongs with furnace repair. Age, running cost, the diagnosed condition and the count of recent failures help decide which group a house falls into.

What safety work belongs in a gas heater installation?

Combustion safety is the part a homeowner cannot inspect. A new gas furnace needs adequate combustion air for the room it sits in. The vent has to be correctly sized and sealed, and the gas line sized for the input rating. The burner and the draft then get verified with the unit running under load. Illinois requires carbon monoxide alarms in dwellings with fuel-burning appliances. That rule sits in the Carbon Monoxide Alarm Detector Act (430 ILCS 135), and an install is the moment to confirm the alarms work. City & Suburban sends NATE-certified technicians, a certification that tests combustion and airflow knowledge rather than product selling.

Why does City & Suburban install American Standard heater equipment?

City & Suburban installs American Standard equipment and repairs all makes and models. The recommendation is not a brand hunt at the kitchen table. Standing with one manufacturer line keeps the crew fluent in one family of control boards, wiring and service procedures. Common parts stay familiar rather than researched on the spot. The practical benefit shows up years later, in February, when a part is needed. The company that fitted the system already knows the platform. A home running another brand is not turned away, because repairs cover all makes and models.

What makes furnace installation in a condo or two-flat harder than a single-family job?

Access and space, rather than the equipment itself. Condo mechanical closets are often framed to the exact footprint of the old cabinet. A new unit either fits that opening or the closet gets modified. Stairs, shared hallways, elevator bookings and association rules all shape the timing. A vent route through a party wall needs agreement before work starts. City & Suburban installs across 13 Chicago neighborhoods and 8 suburbs, dense condo stock included. Michael N., December 2025: "Rob came out to our Rogers Park condo on short notice during a dramatic cold spell and replaced an old furnace."

What follows once the new furnace is running?

Three things. First, the paperwork: the manufacturer warranty certificate for the specific model sets any registration deadline and when parts coverage starts, so check it soon after installation. Second, labor coverage and its duration sit with the installation agreement and should be read before signing. New equipment still depends on clean filters and seasonal attention. That is why a maintenance plan with seasonal check-ups, priority dispatch and member discounts is offered alongside the install. A documented heater maintenance visit can also support a future warranty claim where the terms require maintenance.

What evidence shows how City & Suburban installations turn out?

The public record, which anyone can check. City & Suburban averages 4.98 across 204 Google reviews and holds 4.9 from 251 reviews on Yelp. The company carries a BBB A+ rating and has been family-owned since 1952. Rob, the second generation of the founding family, runs it today. Installation reviews repeat one pattern: assessment first, pricing stated plainly, work finished when promised. Raymond F. wrote in May 2026: "They are knowledgeable, clear in their assessments and communication, reliable, courteous and mindful of our budget and needs."

Where does City & Suburban provide heater installation?

City & Suburban covers 21 locations: 13 Chicago neighborhoods and 8 suburbs. Each one is listed on the service areas page. The spread matters for installation work, because housing stock changes within a few miles. Cook County Assessor records put 83.0% of residential properties in West Chicago township in buildings finished before 1940. That usually means tight basements, masonry chimneys and ducts added decades after the house was built. Suburban stock from the 1960s onward is more uniform and easier to plan. The full range includes heating services beyond furnace installation.

Request a heater installation quote

Request a heater installation quote through the contact page. City & Suburban installs American Standard equipment with upfront pricing and no hidden fees.

City & Suburban Heating & Cooling service van