Chicago local
Family owned
Since 1952
Service types
Furnace Installation Work We Handle
Common furnace installation jobs City & Suburban handles for Chicago homes and businesses.
Final recommendations follow the installed conditions, equipment instructions and applicable Chicago requirements.
Signs it's time
When a furnace is due for replacement
Open the situation that matches the house. Each card lists the likely causes, the safe checks a homeowner can make, and what a technician looks at before quoting a new furnace.
Pricing
What decides the price of a furnace installation
City & Suburban does not publish a price list for new furnaces, because the house decides the job. These six factors move the price of the job, and City & Suburban puts the full price in writing before any work starts.
How City & Suburban prices every job
- 1 Diagnosis firstA technician finds the cause before anything is quoted.
- 2 Written price before any workThe exact price, in writing, for approval.
- 3 No hidden feesThe approved price is the price.
- 4 Repair first where repair is rightReplacement only when the evidence supports it.
Financing available
Wells Fargo Home Projects credit card, subject to credit approval.
Open 24 hours, 7 days a week
24/7 service, whatever the size of the job
A small fix or a full breakdown, City & Suburban answers around the clock, every day of the week. Call any time, day or night, and describe the problem.
- Big jobs and small jobs
- Day, night and weekends
- One number: (773) 238-3838
Repair or replace?
Furnace replacement or one more repair: where the line falls
Multiply the furnace's age by the repair quote. A score above $5,000 means a replacement price deserves a look beside the repair; below it, repair usually wins. The rule is only a starting point. A confirmed heat exchanger crack, a model with no parts left or repeated failures can tip the call sooner. City & Suburban repairs first where repair is right and recommends replacement only when the evidence supports it.
Above 5,000: put a replacement price beside the repair.
Equipment types
Furnace installation options for Chicago homes
American Standard furnaces installed, every make repaired

The American Standard equipment behind each new furnace
City & Suburban installs American Standard furnaces, coils, heat pumps and air quality equipment. City of Chicago permit records list furnace replacements as permitted work, so a sound quote states who pulls the permit.
Gas furnaces
Standard and high-efficiency
Heat pumps
Including cold-climate models
Air handlers
For heat pump systems
Evaporator coils
Matched to the outdoor unit
Air conditioners
Replaced with the furnace or alone
How it works
How a City & Suburban visit works
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Reach out Call, text or book online.
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Pick a time Same-day visits when the schedule allows.
2
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On-site visit A technician diagnoses the problem.
3
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Honest pricing The price, in writing, before any work.
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Approved work Only the work you approve, then tested.
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Clear results Findings and next steps explained.
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Reviews
What Chicago homeowners say about new furnaces from City & Suburban
Verbatim from Google. 4.98 average across 204 reviews.
“Rob came out to our Rogers Park condo on short notice during a dramatic cold spell and replaced an old furnace.”
“Would highly recommend for a prompt, professional service and replaced the furnace the day after a reasonable quote was given.”
“The whole C&S team have been wonderful both in servicing our original furnace and air conditioning systems and with a full HVAC replacement this spring.”
“I had a great experience during my consultation and furnace/AC installation.”
“Installation was scheduled right away after quote acceptance.”
“Have had Rob service my place for years. Terrific guy and great team for repair and installation.”
City & Suburban work in Chicago

Service areas
Furnace installation across Chicago and the north suburbs
City & Suburban installs furnaces in 21 service areas: 13 Chicago neighborhoods and 8 suburbs. Each area link opens local service details.
Chicago neighborhoods
North and northwest suburbs
Area links open the page for that neighborhood or suburb.
Based in West Town
1225 N Cleaver St, Chicago, IL 60642. Technicians cover the city and the north and northwest suburbs.
Not on the list? Call (773) 238-3838 to check an address outside these 21 areas.
Call City & SuburbanQuestions before a new furnace
How fast can an emergency furnace replacement happen in a Chicago winter?
Speed depends on two things: whether the old furnace can be safely repaired to bridge the gap, and whether the right replacement is on hand. City & Suburban offers same-day visits when the schedule allows, and emergency HVAC service runs 24/7. The first step is confirming the failure, so a replacement is never chosen on a guess. Lena H. (Jan 2026) described a furnace that failed on a frigid Friday night. "Saturday morning the guys were at our house putting up a new one."
What does furnace replacement cost in Chicago?
City of Chicago permit records for the 24 months to August 2026 show a median declared value of $6,807 across 81 single-scope furnace replacements. Across all permits that mention a furnace, the median is $18,048, and the gap shows how much the scope of a job moves the price. Declared values are what contractors report to the City, so the figures are reference points, not quotes. Size, efficiency class, venting, access and add-ons set the real number. City & Suburban puts the full price in writing before work starts, with no hidden fees.
How should sizing work in a new furnace installation quote?
Sizing should start from the house, not from the label on the old furnace. A common shortcut copies the old capacity, yet many Chicago homes have gained insulation, new windows or a finished basement since the last install. An oversized furnace short-cycles, wears faster and leaves rooms uneven. An undersized one runs nonstop in a cold snap. A sound quote rests on a heat-loss calculation for the home, often called a Manual J. It also checks that the ducts can carry the airflow. City & Suburban puts the full price in writing before work starts. The homeowner can ask for the heat-loss figure and the chosen furnace size to appear on that written quote.
What do AFUE ratings mean for gas furnace installation?
AFUE stands for annual fuel utilization efficiency. It is the share of a season's gas that ends up as heat in the house. At 80% AFUE, a fifth of the fuel leaves as hot exhaust up the chimney. Condensing furnaces rated 90% or higher, in classes such as 95%, 96%, 97% and 98%, cool the exhaust enough to reclaim more heat. That design vents through plastic pipe and needs a drain for the water it makes. Over a long Chicago winter, the higher class costs more to install and less to run. The better fit depends on how long the household plans to stay and whether a side-wall vent route is practical. City & Suburban puts the full price in writing for both an 80% and a 90%+ option. The cost gap is then on paper before work starts.
Single-stage, two-stage or modulating: which furnace suits a Chicago home?
A single-stage furnace runs at full fire until the thermostat is satisfied, then shuts off. In a two-flat or a tall greystone, that on-off pattern can leave the top floor swinging between warm and cool. Two-stage and modulating furnaces run on a low setting for most of the winter and step up only in deep cold. Many pair with a variable-speed blower. The result is quieter running and more even rooms, at a higher price than single-stage. City & Suburban installs American Standard equipment and puts the full price in writing before work starts. Kathy G. (Sep 2025) wrote: "I had a 2-stage furnace and thermostat installed by Eddie and Mike in my condo's custom utility closet."
What venting changes can a new furnace need in a bungalow, two-flat or greystone?
Many older Chicago homes have masonry chimneys built for far older heating. Cook County Assessor data puts the median year built in Jefferson township, the bungalow belt, at 1927. In West Chicago township, 83.0% of residential properties predate 1940. An 80% furnace on an oversized, unlined flue can cool its exhaust until moisture damages the masonry. A liner is often part of the job. A 90%+ furnace usually vents through a side wall instead, which can leave another gas appliance alone on an oversized flue. A sound quote names the vent route and any liner, and City & Suburban puts the full price in writing before work starts.
Does a furnace installation in Chicago need a City permit?
Generally, yes. Furnace replacement is work the City of Chicago issues building permits for. In the 24 months to August 2026, City records list 81 permits whose only scope was a furnace replacement, and furnace work also appears inside larger multi-scope permits. So a homeowner should ask whose name the permit will be under, and for the permit number once it is issued. City & Suburban puts the full price in writing before work starts, so the scope can be reviewed line by line.
What happens on furnace installation day?
A sound install day follows a set order. It protects the floors, shuts off gas and power, and removes the old furnace. The new furnace is set in place and connected to the gas line, the vent, the ducts and the electrical supply. A condensing model also gets a drain line. Start-up includes a gas leak check, a vent draft test and a check of the temperature rise across the furnace. A straightforward swap often fits in one working day, while venting changes or a new coil add time. City & Suburban technicians are NATE-certified, and the work is backed by a satisfaction guarantee.
Does City & Suburban handle furnace installation and repair for every brand?
City & Suburban installs American Standard equipment, so every new furnace on a City & Suburban job is an American Standard model. Repair works differently. City & Suburban repairs all makes and models. A household with an older furnace from another maker can still book a furnace repair while weighing a replacement. Ken D. (Apr 2026) described a repair visit at a new home. "Rob quickly diagnosed the problem, explained what was needed, went and grabbed the part and had my heat working in no time."
Should the furnace and air conditioner be replaced at the same time?
Often, yes, when both are of similar age. The cooling coil sits on top of the furnace, and the furnace blower moves air for both systems, so the two should be matched. Replacing both at once means one project and one disruption instead of two. Janice B. (Aug 2026) wrote in a Google review: "We are so happy that we chose to do both at once!" City & Suburban handles AC installation, and the current offers on this page include a whole-system offer. A furnace with years left can stay while a failing air conditioner is replaced on its own.
Is financing available for furnace installation services?
Yes. City & Suburban offers Wells Fargo Home Projects financing, subject to credit approval. Financing lets a household spread the cost of a planned or emergency replacement over time, instead of choosing equipment by this month's budget alone. Terms come from Wells Fargo after approval, so the rate and payment depend on the applicant. Offers on new equipment and whole systems appear with the current offers on this page. City & Suburban puts the full price in writing first, so the financed amount is known before work starts.
What must a Chicago landlord plan for when a rental furnace needs replacing?
The Chicago Heat Ordinance (Municipal Code 13-196-410) applies where the landlord supplies heat. From September 15 to June 1, the general rule is at least 68°F from 8:30 a.m. to 10:30 p.m. and 66°F overnight. A furnace that dies in a two-flat during that window is a compliance problem as well as a comfort one. Replacing an aging furnace before the season avoids a rushed January job. City & Suburban offers emergency HVAC service 24/7, and its heating services cover the other systems found in Chicago rentals.
Why weigh furnace repair and replacement prices on the same visit?
Pricing both options at once shows the real trade-off. A repair quote alone hides what a new furnace would cost, and a replacement pitch alone hides a cheaper fix. City & Suburban repairs first where repair is right and recommends replacement only when the evidence supports it. Mardi K. (Feb 2026) described a worn motor in a Google review. Rob "said we could replace the motor or the whole furnace and gave us pricing for both." The household chose a new furnace with both numbers in hand. For failures still worth fixing, furnace repair covers the diagnosis.
What keeps a new furnace's warranty and efficiency intact?
Manufacturer warranties usually depend on registration and care. Registering the furnace soon after install, as the warranty papers direct, and keeping maintenance records protect the parts coverage. Filters need changing on the schedule in the owner's manual, and a condensing furnace's drain line must stay clear in a cold basement. A sound written quote states the parts and labor warranty terms before work starts. City & Suburban backs the work with a satisfaction guarantee and offers maintenance plans with seasonal check-ups, priority dispatch and member discounts. What a yearly visit covers is under furnace maintenance.
Who should a Chicago homeowner call for furnace repair and installation?
A company that prices both repair and replacement can recommend either one, because both are work it does. City & Suburban is family-owned since 1952 and run by Rob, the second generation of the founding family. City & Suburban technicians are NATE-certified, and the company holds a BBB A+ rating and a 4.98 average across 204 Google reviews. Upfront pricing with no hidden fees and a satisfaction guarantee cover each job. Todd F. (May 2026) was told an old system "is near end of life but the prices I was quoted are great".
Is carbon monoxide a concern when an old furnace is replaced?
Any change to a gas furnace or its vent deserves a carbon monoxide check. An old furnace with a cracked heat exchanger or a blocked flue can leak exhaust into the house. A new furnace on a mismatched vent can do the same. The Illinois Carbon Monoxide Alarm Detector Act requires CO alarms in homes with fuel-burning appliances. Alarms near sleeping rooms should be tested after any install. City & Suburban technicians are NATE-certified, and a sound start-up includes a draft and combustion check before the job is closed.
Related heating services
Old furnace? Get a written replacement quote.
Call or text with the furnace's age and what it is doing. City & Suburban will say whether a repair still makes sense or a new furnace does, and put the price in writing.

